State Farm® Insurance Agent Mark Newhouse
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Todd Jones
June 18, 2024
"Best Insurance agent I've ever had!"
"Thank you for your review. We appreciate working with customers like you! "
Casey Clark
June 5, 2024
"I called multiple insurance agencies in the area without anyone answering before finding Mark Newhouse State Farm. Elizabeth Douglas answered on the second ring. She was very helpful and knowledgeable. She helped navigate multiple complicated issues and was able to get me excellent coverage for cheaper than the other major companies like Usaa, progressive, and geico. I highly recommend this branch."
"Thank you for the wonderful review. We pride ourselves on providing the best value for your insurance $, and customer service is a big portion of that. Thanks for choosing our agency!"
J. Swinning
May 30, 2024
"Elizabeth at Mark Newhouse - State Farm was very helpful in getting all of our insurance switched from out of state to our new home in Traverse City Michigan. She had answers to all of my questions as well as helpful suggestions. It was one less to think during our big move. Great first impression!!"
"Thank you for the wonderful review. Elizabeth is a joy to work with and glad she provides such excellent customer service. Thank you for choosing our agency!"
Jay & Kirsten McKillop
May 10, 2024
"It was a pleasure to work with Elizabeth on setting up everything we needed despite it all being virtual. She was responsive, knowledgeable and had the perfect balance of being friendly and professional."
"Thank you so much for the great review. We also think it is a pleasure to work with Elizabeth, but it's nice to know others feel that way. Thanks for choosing our agency!"
Victoria Sylvester
February 29, 2024
"We have been with Mark Newhouse State Farm for many years. Staff are always kind and knowledgeable. They provide answers, quotes, policy changes really quickly too!"
"Thanks for the wonderful review Victoria. We appreciate your and Dwight's business over the years and look forward to many more!"
Mils Lamb
February 19, 2024
"Thank you for everything Elizabeth!"
"Thank you for choosing our Agency! "
Susan Bauer
December 13, 2023
"Very friendly and helpful during a difficult time. I would recommend them for anyone looking for an insurance agency."
"Thank you for your kind words and for choosing our agency to work with. It's greatly appreciated!"
Doug Rose
November 8, 2023
"The staff is very knowledgeable and friendly and answers requests quickly."
"Thanks Doug, really appreciate the feedback!"
Wanette Christensen
October 25, 2023
"Their team is my team! I feel cared for , supported and sense of ease with the management of my insurance needs. This has everything to do with the quality, competency and mostly the humanity of the staff."
"Really appreciate the positive feedback and kind words. My team is outstanding and its wonderful when someone else recognizes that. "
Atarah Breakie
October 6, 2023
"The team is wonderful. They make the process easy, time friendly, and effortless. The prices are competitive and bundling is great!"
"Thank you for your wonderful review and for being a valued customer!"
Love's Cleaning Co.
December 9, 2020
"I have been a customer of State Farm for a few years and needed to transfer to a local office, I am glad I chose Mark Newhouse office. Nicole was professional and helped us with all of our questions and even set up my daughters new policy quick and efficiently. I would highly recommend!"
Chris Goepfrich
December 8, 2020
"Have been a delighted customer for a decade. Extremely knowledgeable staff and they are always available to answer questions. The auto insurance changes in Michigan were a breeze because Mark and his staff were on top of it the whole way!"
Ron Rushton
December 8, 2020
"Staff is very helpful and friendly. Getting insurance on Home, Auto and Camper was hassle free with great rates. Great customer service."
Nicole Popa
December 8, 2020
"Great timely response. Employees are always friendly and courteous. Easiest insurance agency I have ever worked with."
A J
December 7, 2020
"I have been a happy customer of about 18 years. Mark and his staff make you feel like family. They are friendly, knowledgeable, professional, and respectful. They quickly help resolve any and all of my insurance needs. I high recommend them for your insurance needs."
Jordan Goepfrich
December 7, 2020
"Mark and his staff are always very responsive and helpful! I am confident that I am getting the best coverage for my home and vehicles thanks to Mark and his insurance expertise. The purple haired girl up front is always very friendly and greets us with a smile!"
Elise Roth
December 7, 2020
"Always kind and willing to help out whenever they can. Mark is great and so are his employees!"
Mark Hershoren
March 28, 2018
"You're known by the company you keep. Mark Newhouse's staff, particularly Rich and Sharon, have been taking exquisite care of us for decades. They are not only professional, but also very personable , sincerely interested and engaged."
Charity Anderson
February 20, 2017
"I’m a mortgage lender and I refer my clients to Mark Newhouse whenever I get a chance. My clients not only receive a competitive and comprehensive quote but the service of team at the agency is second to none. They do an excellent job of taking care of their clients both before and after the policy is sold."
Andria Metrakos Bufka
October 21, 2015
"Mark Newhouse is such a great guy to work with and have as an agent. I moved several policies to his office when I moved to the area recently and he has been nothing but informative, patient and available to answer any questions I've had. I've had State Farm coverage since 2000 and only 1 claim when someone ran a red light and hit me. In the few months I've had my policies with Mark's office, we've had a huge storm come through the area with trees down on my house and now a deer running into my car last week. Mark was immediately available to answer questions and has been so patient with me as I've had questions about both situations and has been great to work with through both processes. I'm not sure how these claims will end up but I'm really happy knowing Mark is the insurance guy helping to look out for me when something comes up."